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Work & employment for people with disability

Disability Employment Support: Complete Australian Guide

Last updated 24 October 2026 · 11 min read · By Sarah M., Support Coordinator
In short

Disability employment support is the advice, funding and practical help that lets people with disability find, start and keep a job. In Australia it comes from government programs, the NDIS, employers and support workers.

This guide is for people with disability, families, carers and anyone thinking about working in the sector. It explains the main programs, how to ask for help, your rights at work and where to start.

Key points

  • Inclusive Employment Australia replaced the Disability Employment Services program on 1 November 2025, and you do not need to receive government payments to use it.
  • JobAccess offers free, confidential advice on 1800 464 800 and handles Employment Assistance Fund and Supported Wage System applications.
  • The Fair Work Act protects job applicants and employees from adverse action because of physical or mental disability.
  • If you meet the NDIS access requirements, your plan may fund work-related supports, such as a support worker, linked to your goals.
Disability employment support at a glance
Main government programInclusive Employment Australia, which replaced Disability Employment Services on 1 November 2025
Free adviceJobAccess on 1800 464 800, weekdays 9am to 7pm Australian Eastern time
Workplace rightsFair Work Act protection from discrimination at work
NDIS linkIf you meet the NDIS access requirements, work goals can be part of your NDIS plan
Who can use itPeople with disability, injury or health conditions, with or without government payments
Official sourceDepartment of Social Services and JobAccess

What is disability employment support?

Disability employment support covers everything from career advice and training to workplace changes and ongoing help on the job. Some of it is for workers, and some of it is for employers who want to hire well.

Support can be short term, such as help with a resume, or long term, such as a support worker who helps someone settle into a new role.

TermWhat it meansWhy it matters
Inclusive Employment AustraliaThe national program helping people with disability, injury or health conditions find and keep workIt replaced Disability Employment Services, so older information may be out of date
JobAccessA Department of Social Services service giving free advice and handling funding applicationsIt is a free, confidential place to ask about workplace adjustments
Employment Assistance FundA fund for workplace support, with applications handled by JobAccessAsk JobAccess what it can cover before you buy anything
Supported Wage SystemA wage arrangement for some workers with disability, with applications handled by JobAccessAsk JobAccess whether it applies to your job
Vocational assessmentA structured look at your skills, interests, work history and support needsIt gives you and your adviser a starting point for choosing jobs and supports

Employment for people with disability in Australia

Work matters for income, independence and belonging, yet people with disability still face barriers. In 2022, the labour force participation rate for Australians aged 15-64 with disability was 60.5%, compared with 84.9% for people without disability (ABS).

  • The unemployment rate was 7.5% for people with disability, compared with 3.1% for people without disability (ABS Survey of Disability, Ageing and Carers, 2022).
  • These figures describe people aged 15-64 in the 2022 ABS survey.
  • The sections below show where to find employment support.

Types of disability employment support

Different programs do different jobs, so it helps to match the support to your situation.

SupportWhat it offersWhere to start
Employment servicesJob search help, employer contacts and ongoing support to keep a jobInclusive Employment Australia providers
Workplace adjustmentsChanges to how or where you workJobAccess, which handles Employment Assistance Fund applications
Wage supportThe Supported Wage System, for some workers with disabilityJobAccess, which handles applications
NDIS supportsSupport workers, therapy and skills building tied to your goals, if you meet the access requirementsYour NDIS plan and planner
Income supportPayments such as Mobility Allowance, if you are eligibleServices Australia

Jobs and recruitment

Browse our guide to jobs for people with disability to see roles, sectors and tips. Employers can learn more in our guide to disability recruitment case studies.

Employment service providers

Our overview of disability employment service providers explains what providers do and how to choose one.

Inclusive workplaces

Read about building a disability inclusive workplace and the benefits of employing someone with a disability.

Employment with disability: finding and keeping a job

Whether you are looking for your first job or returning to work, a clear process helps. Keep notes of each step and who you spoke to.

  1. List your skills, interests and support needs. A short written summary helps you talk with advisers and employers, and a vocational assessment can fill in the gaps.
  2. Call JobAccess on 1800 464 800. Advice is free and confidential, and the line is open weekdays 9am to 7pm Australian Eastern time (JobAccess).
  3. Connect with an Inclusive Employment Australia provider. The program helps people with disability, injury or health conditions find and keep work, and you do not need to receive government payments (Department of Social Services).
  4. Try work experience or volunteering. Disability work experience can show you what you enjoy and give you recent examples for applications.
  5. Ask about adjustments. Tell the employer what helps you do your best, and ask JobAccess about the Employment Assistance Fund.
  6. Keep support in place after you start. Check in with your provider or support worker in the first weeks.
Looking for NDIS support at home?

TQN Care support workers help with personal care, community access, respite and help around the home across Sydney, Melbourne and surrounding areas (NSW & VIC). Tell us what you need and we will call you back.

Make a referral →

Disability assessment and vocational assessment

An assessment helps match you to work and supports.

  • A disability assessment looks at how your condition affects daily life and work, and may use reports from your GP or specialist.
  • A disability vocational assessment looks at your skills, interests and work history, and suggests jobs and training that suit you.
  • You can ask your employment provider what assessments they offer and whether you will get a written copy.
  • Ask whether to bring your doctor’s letters and therapy reports.
  • Ask how the results will be used and whether you can bring a support person.

Job help for NDIS participants

If you have an NDIS plan, work can be one of your goals. Our guide to what an NDIS participant is explains who qualifies.

  • Tell your planner you want a job, a better job or help to stay in work, and explain what is getting in the way.
  • Ask whether your plan can include a support worker to help with travel, routines or learning tasks on the job.
  • Ask your planner and employment provider how NDIS supports, Inclusive Employment Australia and JobAccess fit together for you.
  • Keep a diary of what support you need at work, then show it at your plan review.
  • As at 1 January 2026, Mobility Allowance is paid at a standard rate of $122.80 per fortnight and a higher rate of $171.70 per fortnight (Department of Social Services); check the current rates and eligibility with Services Australia.

Disability employment support and the NDIS

The NDIS and employment programs are separate. If you meet the NDIS access requirements, your plan may fund supports linked to your disability and goals, while employment programs focus on getting and keeping a job.

NeedWhere to askPractical tip
Job search help and employer contactInclusive Employment AustraliaAsk your provider what they offer before the first appointment
Workplace equipment and modificationsJobAccess, about the Employment Assistance FundAsk JobAccess before you buy anything
Support worker help with daily tasks and travelYour NDIS planner, if you are a participantLink the support to a work goal in your plan
Skills for independenceYour NDIS planner, if you are a participantPractise commuting before your first shift

The NDIA decides what your plan funds, so ask your planner what evidence helps. For more on specific groups, see our guides to jobs for people with autism and jobs for people with ADHD, or epilepsy and work restrictions.

Your rights: disability and employment law

Under the Fair Work Act, employers cannot take adverse action against employees or job applicants because of physical or mental disability (Fair Work Ombudsman).

  • A dismissed employee has 21 days, starting from the day after dismissal, to apply to the Fair Work Commission.
  • Keep emails, letters and notes about any decision you think is unfair, with dates.
  • Contact the Fair Work Ombudsman or a community legal centre for advice on your situation, since this is general information only.
  • Choosing one complaint route can limit others, so get advice before you lodge and act promptly.
  • The Australian Human Rights Commission explains disability rights more broadly.

How to get into disability work

Many people ask how to get into disability work and why choose to work with people with disability. Many workers describe it as meaningful and varied.

What are disability management services?

People searching for disability management services and what disability services are usually mean the organisations that plan, coordinate or deliver supports for people with disability. Meanings vary by context.

  • Disability services: supports such as personal care, therapy, community access, respite and employment help, delivered by providers.
  • Disability management: in a workplace, the term often describes supporting a worker with injury or illness to stay in or return to work.
  • Support coordination: help to understand your NDIS plan and connect with providers.
  • Where to look: the Disability Gateway lists services, and your GP or planner can point you to local options.
Looking for NDIS support at home?

TQN Care support workers help with personal care, community access, respite and help around the home across Sydney, Melbourne and surrounding areas (NSW & VIC). Tell us what you need and we will call you back.

Make a referral →

Your next step

If work is a goal, begin with one call to JobAccess and one conversation with your NDIS planner. At TQN Care, our support workers help NDIS participants practise travel, routines and community activities that make work possible, and we can support you through the first weeks in a new role. See our NDIS services or make a referral and we will call you back.

SM
Sarah M., Support CoordinatorTQN Care is a registered NDIS provider supporting people across Sydney, Melbourne and surrounding areas (NSW & VIC).
Common questions

FAQs about disability employment support

What are disability management services? +

The term can mean different things. Usually it refers to services that plan, coordinate or deliver supports for people with disability, or to an employer process that helps a worker stay in or return to work. Check which meaning applies to your situation before you ring a provider.

How do you get into disability work? +

Learn what support work involves, get the checks and training providers ask for, and apply to providers that offer induction and supervision. Our guides on becoming a support worker and on interview questions explain each step. Respect for people with disability is central to the work.

Why choose to work with people with disability? +

Many workers enjoy meaningful, varied work where they see the difference they make. You build skills in communication, problem solving and patience, and you help people live the life they choose. It suits people who value respect, reliability and teamwork.

Why work with people with disability? +

Many people with disability look for skilled, respectful support to take part in their communities. The work can be flexible, with options in homes, communities and workplaces. It is rewarding when you listen and follow the person’s lead.

What is disability management? +

In an employment setting, disability management is a workplace process to support an employee with injury or illness to stay at work or return safely. It can include adjustments, modified duties and links to services. Ask your employer or JobAccess what is available.

What are disability services? +

Disability services are the supports and organisations that help people with disability live, learn and work, such as personal care, community access, therapy, respite and employment programs. Many are funded through the NDIS or government programs, and the Disability Gateway lists options.

References

Sources

  1. Inclusive Employment Australia — Department of Social Services
  2. JobAccess — Department of Social Services
  3. Protection from discrimination at work — Fair Work Ombudsman
  4. Disability, Ageing and Carers, Australia: Summary of Findings, 2022 — Australian Bureau of Statistics
  5. 5.1.5.40 MOB – current rates — Department of Social Services
  6. Disability Gateway — Australian Government
  7. About disability rights — Australian Human Rights Commission
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