The NDIS, or National Disability Insurance Scheme, is Australia's national program that funds reasonable and necessary supports for people with a permanent and significant disability. Administered by the NDIA, it gives eligible participants an individual plan and budget to choose the services and supports they need.
The scheme pays for supports linked to your disability that help you pursue your goals, build skills, and take part in everyday life. Examples include personal care, help around the home, getting out into the community, therapy, and assistive technology such as a wheelchair or communication device.
The NDIS is built on a principle called reasonable and necessary. A support must relate to your disability, represent value for money, and not duplicate something already provided by mainstream services like the health or education systems.
The NDIS is delivered by the National Disability Insurance Agency (NDIA), an independent Commonwealth body. Separately, the NDIS Quality and Safeguards Commission regulates providers and handles complaints, so the two organisations play different roles in keeping the scheme safe and accountable.
Decides access, approves plans, and manages participant funding across Australia.
Registers and monitors providers and investigates complaints about support quality.
Help you understand the scheme, connect to services, and use your plan.
Before the NDIS, disability funding was often block-funded to organisations, so people had little say over who supported them. The NDIS flips that model: money follows the individual. You hold a personalised budget and decide which providers deliver your supports, giving you far more choice and control.
It is also a lifelong, insurance-based scheme. Rather than reacting to crises, it invests early in skills and equipment so participants can live more independently over time.
See the everyday services TQN.Care delivers, from personal care to community access, and how they fit within an NDIS plan.
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