NDIS claim type codes: _CA, _NF, _PT, _RR, _TH explained

The five claim-type suffixes

When each claim type can be claimed

• _CA (Cancellation): If the participant gives less than 2 clear business days’ notice or does not show up, the provider can claim up to 100% of the agreed fee, as long as it could not find other billable work for the worker, has to pay the worker for that time (unless it is a sole trader or partnership), and the service agreement sets out the cancellation terms. Providers can waive the fee or offer better terms. For group supports, if another participant cannot take the place, the cancelling participant can be billed as if they attended.
• _NF (Non-face-to-face): Only for activities that are part of delivering this support to this participant (not general administration such as service agreements, rostering, service bookings or payment claims), explained to the participant and agreed in advance in the service agreement.
• _PT (Provider travel): Worker travel time to the participant, up to 30 minutes each way in MMM1–3 areas and up to 60 minutes each way in MMM4–5 areas (no time limit in remote and very remote areas), plus return travel from the last participant to the usual workplace if the worker must be paid for it, within the same limit. It applies when the support itself is face to face, the participant agreed to the travel costs in advance and the provider has to pay the worker for the travel (or is a sole trader). Travel shared between participants is split between them by agreement. For therapy supports the price limit for travel time is 50% of the item’s price limit.
• _RR (NDIA requested reports): Only when the NDIA asks for the report (a report at the start of a plan, a plan review report on functional outcomes, or another report the plan says is required) and the participant agreed in advance.
• _TH (Telehealth): When delivering the support by telehealth is appropriate, it is part of this support, and the participant agreed in advance in the service agreement. The provider must give the same standard of care as in person.

All of these need the participant’s agreement in advance, usually in the service agreement. Non-labour travel costs such as parking or up to $0.99 a kilometre are claimed with a separate non-labour travel item, not with _PT.

Rules on this page: NDIS Pricing Arrangements and Price Limits 2025-26 (current until the 2026-27 edition is published), version 1.1, pages 20–27 and 31. Prices: NDIS Pricing Schedule 2026-27 (version 1.2, 22 July 2026, effective 1 July 2026).

Supports without suffix codes

All 335 suffix codes belong to items in Schedules 4 and 5 (therapy, professional and early childhood supports). Disability support worker, nursing and support coordination items have no suffix codes in the 2026-27 schedule. Under the 2025-26 Pricing Arrangements, a cancellation, non-face-to-face time, provider travel or an NDIA report for those supports is claimed against the support item itself, choosing the matching option (for example “Cancellation” or “Provider Travel”) in the myplace portal. Each code page lists the claim types its item allows: see support worker items or nursing items.

Worked examples

Every therapy and early childhood code with its claim types (402 codes)

Each group starts with the direct service item (linked to its code page), followed by its 5 claim-type codes. Search for a full code such as 15_054_0128_1_3_TH.

Work it out with a calculator

• NDIS therapy cost calculator 2026-27: sessions, provider travel, telehealth and reports at 2026-27 price limits, by MMM area.
• NDIS short notice cancellation calculator: whether a cancellation counts as short notice, how much can be claimed and with which code.
• NDIS invoice generator 2026-27: a printable NDIS invoice with code search, claim types and price limit warnings.

FAQs

What does _TH mean on an NDIS code?

It is the telehealth claim type: the support item number with _TH added, for example 15_054_0128_1_3_TH for psychology. It has the same price limit as the direct service, $252.99 an hour in this case.

What is the NDIS provider travel rate for therapists in 2026-27?

Half the hourly price limit, claimed with the item’s _PT code: for example $97.00 an hour for a speech pathologist and $126.50 for a psychologist.

Do support worker items have claim-type codes?

No. All 335 claim-type codes in the 2026-27 schedule belong to therapy and early childhood items. For other supports, claim types are claimed against the item itself with the matching option in the myplace portal.

Sources

• NDIS Pricing Schedule 2026-27 (NDIA), version 1.2 (22 July 2026), effective 1 July 2026
• NDIS Pricing Arrangements and Price Limits 2025-26 (current until the 2026-27 edition is published), version 1.1, valid from 24 November 2025

Related guides

• NDIS therapy price limits 2026-27
• NDIS early childhood price limits 2026-27
• NDIS remote and very remote price limits 2026-27
• What changed in the NDIS Pricing Schedule 2026-27
• NDIS short notice cancellation calculator
• NDIS therapy cost calculator 2026-27